Casino Faq's

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Can I cash out winnings from a bonus?

Yes. Depending on the bonus you receive, you must fulfill certain cashout restrictions. Once these have been met, you are free to withdraw your money. Most bonuses don't have a max cashout. Please be aware of the restrictions before you receive the bonus. For more information please visit (our Promotions Page) for the specific bonus you want to receive. For more information please read carefully all the details for the specific bonus you want to receive in your promotions manager before claiming it.

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I forgot my password, what do I do?

Click on the 'Forgot your password?' link below the log in box. Enter your email address and click Reset password. Your new password will be sent to your email address.

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How can I change my password?

Simply log into your account for Real Money. Click on "Cashier". Then go to "Details/History". Click on "Change Password" and enter your new password. The change will be made instantly.

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How can I change my account's personal info?

Simply log into your account for Real Money. Click on "Cashier". Then go to "Details/History". Your current account information will be displayed there. Make your updates and click on Save Information.

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Where can I check the deposits/withdrawals I've made?

Simply log into your account for Real Money. Click on "Cashier". Then go to "Details/History". A detailed account of your transactions will be displayed there.

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What are Comp Points?

Comp points are earned by playing your favorite real-money games at Superior. The more you play, the more you earn. For every dollar you wager on any of our games, you will be receiving a certain number of comp points. Comp points can be converted to Real Money Cash at the casino's cashier. *Every 1000 comp points equal $1 in real money.

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Do you have a Refer-a-Friend Program?

Yes. You will earn $25 for every friend you refer. For the promotion details please visit (Promotions Page)

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What are the I-slots?

I-slots are a new kind of interactive slot machines. They have revolutionized the slots world. They include storylines to the game, multiple plot endings chosen by the player, bonus rounds that require your skill and imagination, and laugh-out-loud animations. Give them a try; they are a lot of fun!

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Problem creating an account?

Fill all the necessary fields when registering for your new account. Read carefully the red messages you get when you click on Register. Some information may be incorrect or missing. If you still cannot create an account please verify with our Terms and Conditions that your country is authorized at Superior Casino.

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How can I turn off the casino music?

Click Options at the casino lobby. Uncheck the Audio On option. You can also modify the volume in this menu box.

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